Floor Care That Extends Replacement Cycles by Years
Strip-and-wax, carpet extraction, stone and concrete polishing, and winter matting on one scheduled program, with photo-verified results after every visit. Built for GTA lobbies that fight road salt from November to April.
What is floor care at Master Building Services?
TL;DR. Master Building Services delivers scheduled commercial floor care across Toronto and the GTA, including strip-and-wax, carpet extraction, stone polishing, and winter matting under one master agreement. Every visit ends with a photo-verified completion report, and quotes arrive within 48 hours, guaranteed.
Commercial floor care is the scheduled program of strip-and-wax cycles, carpet extraction, stone and concrete polishing, and seasonal matting that keeps lobbies, corridors, and common areas presentable while extending replacement cycles by years. From November to April, road salt and freeze-thaw slush ride into your lobby on every boot and cart that crosses the threshold. Salt residue eats floor finish, dulls stone, and grinds into carpet fibres, and the damage compounds quietly: floors that get cleaned but never restored wear out early, and replacement gets pulled years closer on your capital plan.
Master Building Services runs scheduled floor care programs across Toronto and the GTA: strip-and-wax cycles, carpet extraction, stone and concrete polishing, and winter matting, all under one master service agreement. That means one COI, one WSIB clearance, one monthly invoice, and one account manager for every floor surface you manage, with a photo-verified completion report after each visit proving the work happened. Pair it with janitorial for daily upkeep, interior painting for the walls residents see from the lobby, and repairs and maintenance for the fixes that surface during inspection.
What's included
- Strip-and-wax programs scheduled around your building's calendar
- Carpet extraction for corridors, entrances and common areas
- Stone and concrete polishing to restore lobby finishes
- Winter matting installed for salt season, removed in spring
- Photo-verified completion report after every visit
- One account manager and one monthly invoice for all floor work
- Flat-rate multi-year programs, no annual escalators
- $5M liability and WSIB clearance on one COI
What does a commercial floor care program actually look like?
It starts with an honest read on what your floors actually need. If you want a baseline before committing to anything, book the free Building Health Report: we walk your interior common areas and exterior envelope, photo-document what we find, and hand you a prioritized fix list sorted into urgent, this year, and monitor. It is yours to keep even if you never hire us. From there, the program is built around your building: strip-and-wax cycles matched to traffic, extraction scheduled for carpeted corridors, polishing passes for stone and concrete, and matting positioned where salt actually enters. If the walk-through flags scuffed walls or chipped baseboards alongside the floors, interior painting folds into the same program.
Every visit is scheduled with you in advance and worked in sections, so entrances stay open and residents are never surprised by a closed lobby. Each visit closes with a photo-verified completion report showing what was done and the condition it was left in. Between visits, questions go to one account manager, and a real person responds within 2 business hours. Billing stays simple: floor care lands on the same monthly invoice as janitorial, repairs and maintenance, and any other Master Building Services work in your building.
When should you book floor care in the GTA?
The GTA's salt season sets the schedule. Winter matting should be in place before the first salt of the season hits your entrances, which means booking the matting program in fall. Spring is recovery season: carpet extraction pulls a winter of embedded salt out of the fibres, and stone polishing or a fresh strip-and-wax restores the finish that freeze-thaw and slush took off. Buildings that pair floor care with a janitorial program get the best results, supervised crews maintain the day-to-day standard between deep restoration passes, so the floor care work lasts longer before it needs repeating. A standing program locks in both windows every year, so the work happens before damage compounds instead of after.
The payoff lands in two budgets. On the operating side, lobby impressions drive resident satisfaction and tenant renewals, and no surface shapes that first impression more than the one everyone walks on. On the capital side, a scheduled program adds years to the replacement cycle, pushing full flooring replacement further down your planning horizon. Waiting until floors look bad before acting is exactly what shortens their life in the first place, and pairing the program with exterior inspections catches the envelope failures that push extra water and salt across the threshold.
Why property managers choose Master.
Proof you can forward to the board
Every floor care visit ends with a photo-verified completion report. When a board member asks what the program actually delivers, you answer with dated photos instead of assurances.
One contract, no paperwork sprawl
Floor care runs under the same master service agreement as janitorial, interior painting, and repairs and maintenance: one COI, one WSIB clearance, one monthly invoice, one account manager.
Pricing that holds for the whole program
Floor care is a multi-year discipline, so we price it that way: flat-rate multi-year contracts with no annual escalators. The number you budget in year one is the number you pay in year three.
Single-vendor patchwork vs the Master agreement
| Without a master contract | With Master Building Services |
|---|---|
| Separate contracts for strip-and-wax, carpet extraction, and stone polishing, each on its own schedule and invoice. | One master agreement covers every floor surface, with one account manager and one monthly invoice. |
| A matting vendor in fall, an extractor in spring, a polisher when the lobby looks dull, and gaps between each. | One scheduled program books matting, extraction, and polishing in the right windows, with janitorial holding the line between visits. |
| Annual price increases on every floor service contract, with budgets rewritten each year. | Flat-rate multi-year program, no annual escalators, so the number you budget in year one holds in year three. |
| Crew leaves and you hope it got done. Boards ask for proof you cannot produce. | Photo-verified completion report after every visit, dated and ready to forward to the board. |
| Three separate COIs, three WSIB clearances, three sets of insurance docs to chase down for compliance. | One COI, one WSIB clearance, $5M liability covering every floor care visit. |
| Floors get cleaned but never restored, replacement pulled years closer on the capital plan. | Scheduled restoration paired with janitorial maintenance extends replacement cycles by years. |
Floor Care — questions property managers ask
Can you provide a COI and WSIB clearance before crews arrive?
Yes. We carry $5M in liability coverage and WSIB clearance, both sitting on the single COI issued under your master service agreement. Crews complete documented hazard assessments before any work starts.
Will strip-and-wax shut down our lobby?
No. We schedule the work with you in advance and run it in sections, so residents and tenants always have a clear route through the space. Nothing is booked until you have signed off on the timing.
When should we book winter matting for our building?
In the fall, before the first salt of the season reaches your entrances. We install ahead of salt season and remove in spring, and removal pairs naturally with carpet extraction to pull out what the mats did not catch. If water ingress from failed window or door sealant is adding to the salt load at your entrances, our caulking and sealants service addresses that at the source under the same agreement.
Which floor types does your program cover?
Strip-and-wax covers resilient flooring, polishing covers stone and concrete, and extraction covers carpeted common areas. If a floor is genuinely past saving, the photo report will say so, and we will quote you for what actually makes sense rather than sell care that will not hold.
Do we need a full-building contract to get floor care?
No. Request a floor care quote on its own and it will be in your inbox within 48 hours, guaranteed. If you already hold a master service agreement with us, floor care simply folds into the COI, invoice, and account manager you have now.
Salt Season Is Coming Either Way
Tell us about your building and a real person will respond within 2 business hours, with your floor care quote delivered within 48 hours, guaranteed. Or email info@masterbuildingservices.ca, Monday to Friday, 7am to 6pm.
Serving Toronto, Mississauga, Brampton, Vaughan, Markham, Richmond Hill and the entire GTA.